Shipping Policy
**Shipping Policy**
Welcome to Roar Lux! We aim to provide a seamless shopping experience for our valued customers. Below, you'll find all the details about our shipping policy to help you stay informed about your order process.
---
**Processing Time:**
- Orders are processed within **1-3 business days** after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
**Shipping Methods & Delivery Times:**
We partner with reliable carriers to ensure your items reach you safely and on time. Delivery times are estimated from the date your order is shipped, not processed.
- **Standard Shipping:** 5-7 business days
- **Expedited Shipping:** 2-3 business days
- **Overnight Shipping:** 1 business day (orders must be placed before 12 PM EST for same-day shipping)
**Shipping Rates:**
- Standard Shipping: **Free** for orders over \$100; otherwise, a flat fee of \$8.95.
- Expedited Shipping: Calculated at checkout based on location.
- Overnight Shipping: Calculated at checkout based on location.
**International Shipping:**
- We currently ship to select international destinations.
- Delivery times vary by location and are typically between **7-14 business days**.
- International shipping costs are calculated at checkout.
- Please note that customers are responsible for any customs duties, taxes, or fees incurred upon arrival in the destination country.
**Order Tracking:**
- Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery status in real time.
**Shipping Restrictions:**
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.
- If an item is out of stock or back-ordered, we will notify you promptly and provide an updated shipping timeline or refund options.
**Damaged or Lost Packages:**
- Roar Lux is not responsible for lost or stolen packages marked as delivered by the carrier. Please ensure a secure delivery location.
- If your package arrives damaged, please contact us within **48 hours** of delivery at [support@roarlux.com](mailto\:support@roarlux.com) with photos and order details. We will resolve the issue promptly.
**Changes to Shipping Address:**
- Address changes must be made before your order is shipped. Once shipped, we cannot modify the destination.
- Please double-check your shipping details during checkout to avoid delays.
Thank you for choosing Roar Lux. We appreciate you!
Welcome to Roar Lux! We aim to provide a seamless shopping experience for our valued customers. Below, you'll find all the details about our shipping policy to help you stay informed about your order process.
---
**Processing Time:**
- Orders are processed within **1-3 business days** after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
**Shipping Methods & Delivery Times:**
We partner with reliable carriers to ensure your items reach you safely and on time. Delivery times are estimated from the date your order is shipped, not processed.
- **Standard Shipping:** 5-7 business days
- **Expedited Shipping:** 2-3 business days
- **Overnight Shipping:** 1 business day (orders must be placed before 12 PM EST for same-day shipping)
**Shipping Rates:**
- Standard Shipping: **Free** for orders over \$100; otherwise, a flat fee of \$8.95.
- Expedited Shipping: Calculated at checkout based on location.
- Overnight Shipping: Calculated at checkout based on location.
**International Shipping:**
- We currently ship to select international destinations.
- Delivery times vary by location and are typically between **7-14 business days**.
- International shipping costs are calculated at checkout.
- Please note that customers are responsible for any customs duties, taxes, or fees incurred upon arrival in the destination country.
**Order Tracking:**
- Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery status in real time.
**Shipping Restrictions:**
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.
- If an item is out of stock or back-ordered, we will notify you promptly and provide an updated shipping timeline or refund options.
**Damaged or Lost Packages:**
- Roar Lux is not responsible for lost or stolen packages marked as delivered by the carrier. Please ensure a secure delivery location.
- If your package arrives damaged, please contact us within **48 hours** of delivery at [support@roarlux.com](mailto\:support@roarlux.com) with photos and order details. We will resolve the issue promptly.
**Changes to Shipping Address:**
- Address changes must be made before your order is shipped. Once shipped, we cannot modify the destination.
- Please double-check your shipping details during checkout to avoid delays.
Thank you for choosing Roar Lux. We appreciate you!